Clear terms, no fine print surprises

Please read these terms before booking an ambulance through our website or helpline.

Service Scope

Janta Ambulance Service provides emergency and non-emergency medical transport. A booking request submitted on this website is a request, and is confirmed only after our team contacts you.

Accuracy of Information

You agree to provide accurate pickup, destination and patient details. Incorrect information may delay dispatch or make a booking unfulfillable.

Fares & Estimates

Fare estimates are shared before dispatch and may vary with distance, waiting time, equipment used and toll or permit charges.

Cancellation

You may cancel a booking by calling our helpline. Cancellation after ambulance dispatch may attract a nominal travel charge.

Limitation of Liability

Our crew follows standard pre-hospital protocols. We are not liable for delays caused by traffic, weather, road closures or events beyond our reasonable control.